Module 6 — Step 1

Facilitating Transactions

Some Key Points

  • Goal-Oriented Design: Focus on the specific actions you want users to take on your website. These include sending a WhatsApp message, signing up for a community, purchasing a product, or enrolling in a course.
  • Essential Mechanisms: Implement necessary tools like forms, online stores, or integration with other apps to facilitate transactions.
  • Building Trust: Use good design, provide comprehensive information, and utilize trust-building symbols like a shield with a tick to create a sense of security.
  • Reducing Friction: Simplify the transaction process by minimizing steps and making it clear what actions the user needs to take.